FAQ

FuturaTrend is here to enlighten you, with your best interests at heart.

🚚 Delivery

What are the delivery times?

We deliver everywhere in Europe with the following delivery times:

  • 🇫🇷 France: 5 to 10 business days
  • 🇩🇪 Germany: 7 to 14 business days
  • 🇪🇸 Spain: 7 to 14 business days
  • 🇮🇹 Italy: 7 to 14 business days
  • 🇮🇪 Ireland: 7 to 14 business days
  • 🌍 Outside Europe: 10 to 20 business days

A processing time of 1 to 2 business days applies before shipment.

What are the shipping costs?

FREE shipping on all your purchases.

🏢 Our company

Who are we?

FuturaTrend is an online store operated by FORMIMO SASU, a company registered in France (RCS Paris 102 252 202). We are an online reseller specializing in premium fashion accessories. We rigorously select our products from trusted partner suppliers, who ensure direct shipping to our customers. Our email: contact@futuratrend.com

What is your business model?

FuturaTrend operates on an online sales model through partner suppliers (dropshipping). This allows us to offer you a wide selection of premium products without storage delays, while maintaining strict quality control. Each product is selected and validated by our team before being offered on our store.

💎 Products

Are your products authentic?

All our luxury accessories are 100% compliant with descriptions and of high quality. Each product is carefully selected by our team.

Can I return a product?

Yes, returns are accepted within 14 days in their original packaging. Consult our complete returns policy.

🎁 Gift Cards

What amounts are available?

Our FuturaTrend gift card is available in several amounts: €50, €100, €250, €500 and €1000.

How do I use my gift card?

Your gift card is sent by email. Enter the code during payment to deduct the amount from your order.

💳 Payment

What payment methods do you accept?

Credit card (VISA, Mastercard, AMEX), PayPal, Shop Pay and other secure methods.

📞 Contact

How to contact us?

Use the chat at the bottom right, WhatsApp, or send an email to contact@futuratrend.com — we respond within 24 business hours.